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VOICE AGENT
VOICE AGENT shows how an AI receptionist can answer a plumbing company's calls and book appointments.
(opens the full-size image in a new tab)The receptionist agent set up in ElevenLabs. 
(opens the full-size image in a new tab)The agent uses two tools: check availability and book appointment. Connection addresses are hidden. 
(opens the full-size image in a new tab)The availability workflow reads the calendar. 
(opens the full-size image in a new tab)The booking workflow creates the event, emails a confirmation and logs it.
The Problem
Plumbing customers often call when something has already gone wrong. A missed call can mean a missed job, and a small team cannot always answer the phone.
The Solution
The voice agent speaks with callers in a calm, professional tone, asks what they need and arranges a time that works.
- A voice agent built in ElevenLabs answers the call using a receptionist script.
- It checks free time slots through a connected workflow that reads the calendar.
- It books the appointment in the calendar, sends a confirmation email and logs the booking in a sheet.